White paper: “Net neutrality” is implicitly framed as a debate over how to deliver an equitable ration of quality to each broadband user and application. This is the wrong debate to have, since it is both technically impossible and economically unfair. We should instead be discussing how to create a transparent market for quality that […]

The new market category of Virtual Quality Networks (VQNs) opens up a race to deliver engineered experiences and predictable performance for the cloud. The loser may be well the present Internet, which has an unsustainable technical and economic model.

We all take the predictability and reliability of other utilities for granted. So why is broadband such a frustrating exception? Why do our Skype calls fail mid-way? What makes Netflix buffer like crazy? How come our gaming sessions are so laggy?

Packets are not people, and the concept of “peak hour” doesn’t really work for a medium whose properties vary extremely fast.

A UK general election has been called for June. How should the next government approach the issue of broadband policy? Which way does the future take us? I offer some tentative answers…

Are you responsible for engineering application performance, or operating a network service and care about quality? If so, then I have an “instant professional insight upgrade” to offer to you.

Since broadband is an immature business and quality-assured services are rarer than rocking horse manure, many fallacies abound in the resulting information vacuum.

The newness of broadband means our ideas of how packet networks should be built have yet to withstand the test of time. How can we know if our professional knowledge is wisdom or folly?

The Prototype Internet is not fit-for-purpose for the future applications we have in mind. It cannot be fixed. We must engage with the upgrade process to design and deploy an Industrial Internet. This is a leap comparable to the one from canals to railroads.

What can the lady who controls admission and seating in a Chinese restaurant tell us about telecoms networks?