Best of 2014 – telecoms

Here are the highlights from my Future of Communications newsletter content during 2014. If you want to get more fresh thinking about telecoms in 2015, then do sign up. It’s free.

Packets are not pizzas: Why ISPs are content, not carriage

Is an ISP content or carriage? The answer seems to be blindingly obvious: telecoms is about the carriage of bits over a distance, and ISPs are typically run by telcos, and it’s the Internet applications that are the content. You can see Justice Scalia make this argument in the famous Brand X case, where he mocks people who argue that […]

The top 3 telco challenges in enterprise communications

I have just finished writing a report for a client on enterprise communications (with support from my many associates). It closes with the top three technology challenges that network operators need to face up to in the next decade. An edited version is reproduced here.

What is ‘stationarity’, and why does it matter?

This article is about the most important networking term you’ve never heard of: ‘stationarity’. How to fetch two pints of milk from the store? Do you have kids? Good. If not, just imagine for a moment that you’re a parent. You regularly send your teenage child to the shops to buy some fresh milk. You […]

Network Neutrality: Fantasy or Folly?

I have been invited to write on network neutrality for the industry newsletter VA Telekommarknaden. They are covering the European Telecommunications Network Operators meeting #46GA in Stockholm tomorrow (Friday 17th October).

Fit for Purpose Broadband for Business

I joined Hank Hultquist of AT&T, a leader in network policy and regulatory affairs in a Phoneword forum webinar.  The topic of discussion was “Fit for purpose broadband for business”.

There is no quality in averages

I have uploaded a tweaked and annotated version of my presentation today at IPX Summit. Summary: We’re using the wrong metrics to describe “success” in building quality-assured broadband services. As a result we don’t deliver success, either in terms of cost or performance. If we change our metrics to ones that reflect the customer experience, […]

Interview: Dr Ghislaine Caulat on Virtual Leadership

What are the skills required to lead teams in a distributed virtual environment? A few years ago I came across the brilliant work of Ghislaine Caulat through her doctoral thesis at Ashridge Business School. Her core insight is both simple and profound: to lead remote workers in a virtual paradigm is a fundamentally new skill. […]

How is network neutrality like pigeons playing chess?

The idea of “network neutrality” has been in the news a lot recently. Rather than address it directly, I want to offer you some thinking tools to help position the whole debate in the right place in your head. I have read Nassim Taleb’s brilliant Antifragile, together with other writing of his. He uses three […]

Book review – Misunderstanding the Internet

In Misunderstanding the Internet, three authors from Goldsmiths, University of London, set out to debunk the prevailing utopian- libertarian view of the Internet, and its purported transformational power over society. Overturning this simplistic narrative is a goal they easily achieve: fairy tales of technological determinism are neatly skewered on sharpened analysis and deliciously roasted above […]