Fresh thinking
As I type these words, I am perched on one of the benches in the main thoroughfare of the cavernous venue hosting Mobile World Congress (MWC). Above me is a video screen warning me of the perils of the infamous local pickpockets, so I know I’m definitely in Barcelona!
I have recently had the pleasure of attending a series of events hosted by eg.1, a business insight and talent company. I was introduced to them by Keith Willetts, Founder and Director of TM Forum, who co-hosted the initial event. I found their core insight both professionally interesting and personally valuable, so I would like to share it […]
In the not too distant future, intelligent machines may join us in all of our voice conversations. The early steps towards re-imaging the phone call include technologies like call recording and speech recognition. The idea of hypervoice captures the maturing of this trend of computer-enriched voice communications.
An Interview with Bruce Rasa, AgVoice The frontier of IT isn’t necessarily found in Silicon Valley, at least not now its fruit orchards are long gone. Since necessity is the mother of invention, those who continue to harvest from capricious Mother Nature have found an ongoing need for innovation.
I want you to pause for a second, and think carefully about this one question: What was the greatest moment of professional achievement in your life? Hold that time in mind. Remember the feeling. How would you describe such ‘total success’ in your work?
The achievable ‘state of the possible’ in telecoms is a long way ahead the deployed ‘state of the art’. The new science of network performance (i.e. the ∆Q framework) enables a large leap in customer experience and cost. However, the perception among operators is that only relatively small, incremental improvements are within reach.
What are the skills required to lead teams in a distributed virtual environment? A few years ago I came across the brilliant work of Ghislaine Caulat through her doctoral thesis at Ashridge Business School. Her core insight is both simple and profound: to lead remote workers in a virtual paradigm is a fundamentally new skill. […]
I have written a guest article for Gigaom on why voice is the next big thing in communications. It suggests eight “megatrends” that will change how we relate to voice: Available every “wear.” Private and secure. Smartphone-native. Application-embedded features. Beyond the “call.” Augmented memory & total recall. Your intelligent voice assistant. Accessible to all.
Google, Netflix and other internet companies are celebrating a political victory over telecoms network operators after MEPs approved legislation that would ban extra charges for delivering particular types of data such as video. Interesting article by By Christopher Williams, Technology, Media and Telecoms Editor. Read on to hear my views on the subject. Read More
The Great Telco Debate – London, 26th June I have agreed to participate in what I feel will be one of the most interesting telecoms conferences of 2014.It is The Great Telco Debate, a series of staged (and potentially heated) conversations about the future of telecoms. The participants are the industry’s top independent analysts, so you’re getting a fresh […]
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