Fresh thinking
The broadband industry doesn’t have an agreed-upon unit of supply and demand that meaningfully “adds up”. This is rather odd for a service that aspires to be a utility. It is also a barrier to a much-needed transformation from “bit pipes” to “digital supply chain management”.
You wouldn’t put your money in a bank that allowed deposits but not withdrawals. So why do you allow it with your most intimate and personal data?
An update on the current status of the ∆Q ecosystem, and the unfolding quality revolution in networking and cloud.
The shift from a supply-led to a demand-led model is challenging the role of the network equipment provider, shifting focus to QoE outcomes.
Just as a new aircraft is tested in a wind tunnel, any new application needs to have its performance limits discovered in a network emulation testbed.
People who work in call centres are every bit as human as you and I. By treating them as such, not as talking robots, we can raise everyone’s welfare.
What makes network management so hard? We have lots of metrics, and they’re all less than ideal. So let’s use the single ideal one instead!
The legitimacy of any technical system rests on the continued trust of its users. A missing governance requirement is a legal duty of candour.
The new science of network quality takes away a constraint to service innovation in telecoms and cloud. I outline the thee strategies now available.
I attended Ctrl-Shift’s Personal Information Economy 2017 conference in London on Monday. Here I share my insights and notes on the speaker talks.
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